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For this project, the BestHands crew removed an old walkway that went from the driveway around the house to the backyard and replaced it with pavers. They built a new retaining wall and replaced an old one, and replaced the front steps. Member Comments: The project required working close to the house with a backhoe which was expertly done. It also required stone cutting and fitting which was also done with expertise. The crew was professional and worked with us throughout the project to keep us informed of their progress and making sure that we were pleased with the work. The finished steps, retaining walls and walkway are beautiful and we've already received compliments from neighbors for the work. This is the second project that we've hired BestHands to do for us. Last year, they replaced an old patio with a new, larger one and added a retaining wall along one side. We wanted a customized, curved shape for the patio that the BestHands crew were able to provide beyond our expectations. We recommend BestHands to anyone interested in hiring a team of professionals who can exceed expectations for the work they perform.

-Kathleen Gillespie
Brockton, MA

Emerson and his crew were amazing. As an architect myself, I know it can be difficult to find the right contractor for a job. Emerson worked on my own home, and we would recommend him to anyone. His crew was extremely professional--they arrived on time, worked very hard all day, and left the site clean and safe. On the few occasions we noticed a problem with the work, Emerson had already spotted it and had informed his crew how to correct it. One evening, we watched the crew laying pavers from our upstairs window until about 8:00 pm--they were determined to finish that day--but they cut no corners and the last section completed was as good as the first. We then (with difficulty) convinced them to have a burger (we were grilling) before hitting the road--they deserved it! Emerson knows how to build a good project and how to run a business. We wish him every success!

-Patricia Kendall
Ashland, MA

Best Hands removed and replaced the front steps and landing; replaced an aging patio and walkway; replaced a garden/retaining wall and fence. The owner Emerson is a true professional. After receiving the estimate at first, he wasn't the cheapest, but it became clear that it was because others were cutting some corners. Emerson came back, worked with me on the estimate and explained the difference in his estimate. Emerson is an honest guy who takes great pride in his work and his business. He will work with you to make sure you are 100% satisfied. Before starting the work he was very patient and extremely helpful in picking materials. Emerson is very concerned with making sure the work looks the best it can. During the work, he made sure we were aligned step-by-step, calling with updates and waiting for answers if needed before proceeding. He understands that happy customers mean more customers. His team was amazing, they shared his passion for the work and were extremely hard working - sometimes working into the dark to keep on schedule. There was a universal comment from many of my neighbors - "wow, I can't believe how hard they are working." Not only were they good workers but they were very polite and courteous. The work was done very well with extreme attention to detail. Since completion I have received many complements on the work. And even after the work was complete Emerson has checked in to make everything was done to satisfaction. I am convinced that if I hadn't used Best Hands my project would not have come out as well as it did.

-Jim Harrington
Quincy, MA

Emerson and his crew at Best Hands did a fantastic job installing a patio, fire pit, and sitting walls at our home earlies this spring. Although Best Hands was not the cheapest or the most expensive contractor I received a quote from he was, in my opinion, the most knowledgeable, friendly, and responsive. Best Hands completed my job on time and on budget and left us with a great patio. I have had several other contractors out for other jobs after Best Hands completed our patio and all have commented on the quality work that was done. Thanks Emerson!

-Stephen Long
Plymouth, MA

Oct 18, 2011 My wife & I recently bought a new home in Revere, Mass. Much to our surprise, we found out that our outside front stairs needed to be fully replaced. We went on line and found more than a few contractors who maybe quite honestly felt like they did not want to take on a not so large job or maybe just did not show much care in their business. Then we found Best Hands Landscape Construction & Design. We met Emerson Martins. He was very professional and most respectful. Although Best Hands Landscape Construction & Design is more than capable of doing larger jobs, Emerson showed a lot of interest in taking on this not so large of a job. He promised he and his crew would make our new stairs the best on the street, and they certainly delivered. We can't tell you how many Family and friends have complimented us on this most impressive set of stairs. Emerson's crew was great. They showed up early and stayed late to make sure it was done with quality, care and on time. We would highly recommend Best Hands Landscape Construction & Design for any job, large, or small.

-Frank D\'amato
Revere, MA

Emerson and his crew did a great job installing our new patio and firepit. Dispite gloomy weather the job got done within three days and it looks great. Thanks Guys!

-Don Cooney
Attleboro, MA

After a botched attempt at a patio by a rookie, Emerson came and gave us an estimate. It included a small patio and new fence, and he and his workers completed it in just a few days. The work was efficient, professional, and they all did exactly what they said they would do. Emerson was direct, professional and communicative; we would highly recommend Best Hands to everyone, it is a quality company with integrity.

-Kathleen Marsh and John O\'Brien
Roslindale, MA

From start to finish, Emerson was a pleasure to work with. I contacted him for a quote and he came over the same day and gave a very thorough explanation of how the work would be done. He followed up one week later to see if we had made a decision. He let us know when he would start the job and called to let us know he was delayed for a couple of days due to the weather. He and his crew were polite and pleasant the entire time. The crew removed front entryway steps and remade them, replacing the tops of the steps, removed walkway and driveway, leveled the whole area, then installed a new wider walkway and driveway. Initially we were just going to have the walkway done but Emerson suggested we redo the driveway, pointing out that it was in major disrepair.The work is absolutely gorgeous; we keep getting compliments from neighbors. I would definitely hire them again.

-Janine Halloran
Braintree, MA

July 2010. As new homeowners there is always great caution taken when hiring contractors to take on small or large projects. If this is you then I urge you to consider Best Hands because you will be more than satisfied with the process, the professionalism, the crew, and the end product. Emerson is truly committed to you and your home project and wants you to have the best end product that can be developed. In addition, his crew is the hardest working group of people I have ever witnessed and made sure that excellent craftsmanship was at the core of everything they did. Finally, our project involved building and rebuilding retaining walls, a backyard patio, a long driveway with pavers and the foundation along the side of our home. Though the project was huge, they were in and out in two weeks and though we had to add a portion to our project Emerson was honest and more than fair in our additional expense. I would recommend BestHands to everyone.

-Raul Garcia and Pedro Aguirre
Roxbury, MA

I had a patio installed in my back yard. The job went really well. Emerson, the owner, is very professional and manages his jobs well. Prior to my choosing Besthands, Emerson and I negotiated several items regarding the patio installation, and I was pleased to find that he kept his word on everything that we had negotiated. His crew was also professional and polite. They worked hard and did a very nice job. The job was completed as and when promised. In addition, Emerson had his crew do a few extras at no cost to me. I would definitely hire Emerson / Besthands again.

-Lori Feldman
Mansfield, MA


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